Frequently Asked Questions


How long until I receive my payment?

All payments are paid out as long as there is money available. If you receive you payment within the same day that you requested withdrawl then that means that there was money available to do so. If your payment has been pending for a couple of days then that means that there is no money available to be paid out to our members. Please have some patience you payment request will be processed as soon as there is some money avilable to do so.

Can I send money from my account balance to my purchase balance? Is it a bug?

it's not a bug...members are not allowed to send money from their account balance to their purchase balance.

Can you add PerfectMoney or Payeer as payment method?

No, Payeer and Perfect Money does not offer their services to United States citizens.

Still having trouble? Contact us here.
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